What can I say about these folks other than that I wish every garage were as earnest, clear, knowledgeable, and fair as they have been. Robert and Kyle patiently explained nuances about tires, steering mechanisms, and brakes to me while we worked through some driving issues in my vehicle. I now feel safe and trust my family in this truck so much more because of them. I felt well taken care of and that all the work I was charged for (which was discounted for no good reason other than their thanking me for my business) was clearly communicated from the get-go. Also, if anything was different (seized brake caliper was discovered) they let me know before doing work and got the OK before proceeding. All in all I wish all my customer experiences were like this. Lifetime customer won.
Thanks for taking the time to review us Xin-Xin and for trusting us with your new car. We're glad you like our service! The Model Garage Team
- The Model Garage