5

Fantastic service

4.5

Excellent service, and timely warning about ther aspects needing attention.

5

Fast & friendly service, reasonable rates.

5

Another good experience with Model Garage. 90,000 mile servicing was done well; they checked with me by phone for go-ahead on replacing a faulty part they detected (leaking water pump). They also found my tires nearly worn out and the place they recommended was also terrific.

5

The most trustworthy Volvo mechanics in Berkeley. My family has been going to this garage since I was a child. Their repairs are always done well, and they don't force unnecessary repairs on you if you don't want it -- they care about keeping you happy and your car running great. Keep up the good work!

5

My 13 year old Volvo had a check engine warning. They got me in the next day and did the usual great job.

5

Prompt diagnosis and repair of our "check engine" problem. Also, they spotted a worn tire which I then replaced the next day. This is consistent with the many years of excellent service they have provided us!

5

The Model Garage is a special place. First and foremost, they are a trusted resource for me and my family. If our V40 Volvo needs a certain service to run well and be safe, I know they are on top of it and will let me know. Yet I also know they will be honest about choices I can make, say waiting a month on a big service until the timing is better for me so the payment is not burdensome. And price-wise, I know they are charging me an honest amount. Then there's their customer service. They greet me by name when I bring my car in, and offer to back my car out of its spot when I leave. I cannot recommend them highly enough.

5

The service was everyting i expected based on the service I received on my first visit. Everyone was helpful, thorough, and seem dedicated to helping me keep my car well maintained.

5

I have been using Model Gatage for our volvos for 20 years. They consistently provide accurate, helpful service, accommodating difficult schedules and changes with a smile. Occasionally, I have needed them to fix problems the dealership created by having less competent mechanics.