When the Lexus dealership flagged an "urgent/critical" suspension issue (cracked control arm bushings) on my 2007 Lexus RX350 and quoted $4k, I figured it was time to find a reputable independent shop. The Model Garage was highly recommended by a trusted Toyota-owner friend and they didn't disappoint! Everyone was super kind and approachable, they clearly explained the outcome of their inspection and recommendations over the phone, and I got the detailed estimate via email as well - super smooth! Above all, they were very honest, low pressure, and super fair! They confirmed the Lexus dealership findings but let me know that I could wait a bit to get the work done, and their estimate ended up being around $1,600 for the same job, in line with what seemed to be the internet consensus for a reasonable estimate. I'll definitely be back!
Thank you Rob, we appreciate that we could help you in a positive manner, I can say we have a great crew here and we do everything we can to help each and every customer to the best of our ability. We look forward to seeing you in the future and hope that we will become your go to shop from now on. Doreen and the Model Garage Crew
- The Model Garage