Berkeley Auto Repair

reliable and wonderful as always!!

Customer service is outstanding. From making a phone appointment to the completion of service the people made you feel comfortable and at ease. This was my second time having my car serviced and it was very easy and very quick service.

The Model Garage is outstanding. They are thoughtful, dedicated, persistent, and thorough. I have a 2007 Lexus that has had puzzling and complicated problems. A number of timesthey solved a difficult problem and got my car running smoothly again. I can't recommend them highly enough!

I bought a used Subaru WRX. It died the day I got it (sad). I had it towed to a repair shop to replace the obvious problem (a broken serpentine belt). They said that it was running rough (gross misfires on all cylinders) but couldn't figure it out. I had it towed to another garage. They couldn't figure it out. I had it towed to The Model Garage. They did figure it out: party of the broken serpentine belt got into the timing belt. The Model Garage solved the problem and did so with good communication and reasonable (low even?) costs. I will return there the future.

Excellent

it was my first time, so good! thorough, communicative, clear, and transparent. appreciate the place being nearby, independent, dog-friendly. i brought in a car that needs some fixin’ (i want to ultimately take this 2008 toyota yaris farther on the road) and Ernesto was really open and transparent about all the fixes. we’re going in stages now as money and time are slim (i’m a non-profit professional with not that high of a salary) so knowing i can come in over time and getting an appointment the following week to start working on it was really relieving and gave me peace of mind. i liked how everyone acknowledged me and the dog i’m caregiving and other guests seemed kind too! the dog finally plopped down laying on the ground which i think is a good sign she’s relaxed :) thank you everyone!

Good service

Ernesto was great, my car serviced well and finished promptly. Definitely recommended!

Courteous, expedient, work well done, plus some good advice on how systems work and what to look for in terms of possible future problems. Simply put, we really trust you. Thanks! Phil and Kristi

Model Garage provides incredible service. They’re friendly, respectful, transparent, and know what they’re doing. Prices are reasonable. I recommend them highly!