My 2021 Toyota RAV4 Prime’s liftgate began malfunctioning. Tired of the dealer’s relentless upselling I decided to try an independent garage in Berkeley. Reading reviews of many garages I settled on Model Garage, confident that I would find affordable expertise and avoid dealer pressures. I was not disappointed. Felix, my service manager, stewarded my car through multiple tests and ultimately, new parts, until it got fixed. While I’m not sure whether I saved a lot of money compared with the dealer, I truted the thorough, careful approach to the problem and repair and I sincerely appreciate the no-pressure vibe. Strongly recommend.
Thank you Dick, So glad you gave us a try. No pressure has been our way of doing business for over 45 years. Back when we started, you had to open the liftgate by hand. Today's cars are so much more complicated but our philosophy is the same, take care of every customer just like family. Robert and the entire Model Garage team.
- The Model Garage