The Model Garage has made a new customer for life! I was lucky enough to stumble across The Model Garage based on great Yelp reviews. I went by without an appointment bc my old Honda Ridgelines check engine light and two others suddenly came on, and shes had some intermittent bouts of hesitation and was making weird sounds in the year leading up to that point. I love my old truck so wanted to get her taken care properly, asap. My previous go-to Honda dealership service center sadly turned untrustworthy and had terrible communication so I was in the market for a crew who actually cared about preserving older cars vs just discarding in favor of something new. From the moment I walked into The Model Garage shop, they were kind, attentive, listened really well and asked thoughtful questions to help identify the issues, outline my options, and put a plan together for how to tackle the multiple repairs and services needed. They continued being communicative throughout the week she was in the shop (parts on order, etc) and politely allowed me ample time to review the estimates and ask questions, without ever pressuring me to hurry. We came up with a 2-part plan to make it more wallet friendly, and they even returned my truck cleaner than I dropped her off! Its been 3 weeks since the work was completed, and Im so pleased with how shes running. It boosts my confidence knowing that my instinct was right and my old truck does indeed have more reliable years to give. (Take that, jerky Honda service center!!)
Thank you Shannon! All I can say is wow! We too are lucky to have had you stumble by! We have so many very long time customers, happy to add you to that growing list. We work hard every day to do what we do and it is so much sweeter when it gets noticed. We look forward to keeping the Ridgeline on the top of the mountain as long as it makes sense for you. Robert and the entire Model Garage team.
- The Model Garage
