Berkeley Auto Repair

I returned to Model Garage today to follow up on some items and they not only took resolved the issues in a few minutes, but they repaired some other things too!

I took my Prius in for its 75,000 - mile servicing. This was the first time I had taken my car to The Model Garage, and I was very impressed. They explained in advance everything they were going to do, completed the work promptly, called me to let me know it was ready, and explained everything they did. The price was very reasonable. It's nearly three months since the servicing, and I can say that I remain completely satisfied with the work that was done, as well as their recommendations for not doing a couple of things I'd asked them to look into that, it turns out, didn't need to be done -- they were right.

They did a good job and had excellent service as always.

As usual, courteous and prompt service.

everything great seeya again thnx

Quick, responsive, good customer service, problem fixed.

Always good service here - good info and no pressure! Highly recommend it.

Thank you all for being so friendly, efficient and thorough. I like the checklist of wear and predicted durability of car parts.

Thank you for this opportunity to follow up. You rank as #1 for trust and competency. I am writing re: work that was done behind my dash/console: drivers side window still sluggish going up (not down) on cold mornings. the big analogue clock broke the day before and I am not sure why it wasn't included in the estimate for repair. how much would that cost? as with the clock, the universal locking system also stopped working the day before. how much does it cost to fix that? it looks like the odometer was repaired and not replaced, which i understood from previous conversations would involve starting at zero again if replaced. did you replace it or repair it? it looks like you checked brakes. can you tell me what percentage of wear I'm dealing with? thanks for fixing the temperature gauge. Car still running rough. Perhaps I should have left the car with you an additional day to resolve these dangling issues.

As always the people at Model Garage did a great job of finding the problem that kept my car from starting right up. They fixed it in a timely manner and were polite and helpful in every thing that they did.