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I liked the vibe here, comfortable and friendly. I felt like I didn't need to be "on guard" about being ripped off, the way I do at other shops.
Thank you for trusting us with your vehilce, we're happy you liked our atmosphere and service. Bruce
The best garage in the Bay Area!!
Thank you Connie, we really appreciate you coming in, and the cookies! Bruce
Honest, efficient, communicative: the perfect place for anything car related, re maintenance and repairs.
Thanks for the kind words Tom, and thanks for trusting us with your car Bruce
As always, excellent and quick service.
Your service is as always exceptional.
The service was good anld prompt. The people were nice to deal with. I will come back.
As always, great service in a timely manner. I like being able to drop the car off early. I do love my car!
Model Garage can always solve what ails my car. I am able to get appointments when I need one, and the work gets done in a timely fashion. Everyone is pleasant and helpful.
Good communication re about the car, when to bring it in; when to pick it up; good records on what has been done in the past, what is to be done in the future. I trust my older toyotas to their care, that the garage knows what they need, and importantly not recommending what is not needed.
I've owned Volvo wagons since 1994 and have had my cars serviced at most of the Volvo-focused repair shops in Berkeley, including McKevitt. The Model Garage is a breath of fresh air. They operate a clean, well-organized shop and definitely know how to listen and communicate with a customer. My 2008 XC70 simply needed a 120K mile service with an emphasis on safety checks. I was given a detailed written explanation of the car's brakes and tire status, with a recommendation to delay repairs until absolutely needed . What a refreshing approach!